Their docs and FAQs go unread by customers
Live on the Web
Multi-Tenant SaaS
AI assistants trained on your data
KnotAI is a multi-tenant SaaS that lets any business build, deploy and manage AI chatbots from a custom knowledge base — vectorised in Pinecone, answered with real-time RAG, and embedded on any website in a single line.
The Problem
Every business has knowledge — customers can't reach it
Support answers the same questions over and over
Generic AI bots hallucinate off-brand answers
Adding real, trained AI chat needs an ML team
KnotAI closes the gap — a trained, on-brand assistant grounded in your own data, live on your site.
Feature Highlights
A full SaaS product, not just a chatbot
Eight systems that turn a knowledge base into a deployable, monetisable AI assistant.
Knowledge
AI Knowledge Base
Retrieval
Pinecone Vector Search
Deploy
One-Line Embed
Architecture
Multi-Tenant Isolation
Knowledge
AI Knowledge Base
Retrieval
Pinecone Vector Search
Deploy
One-Line Embed
Architecture
Multi-Tenant Isolation
AI Core
Real-Time RAG Responses
Business
Reseller Model
Control
Enable / Disable Controls
Insights
Conversation Analytics
AI Core
Real-Time RAG Responses
Business
Reseller Model
Control
Enable / Disable Controls
Insights
Conversation Analytics
Inside the App
A closer look at the platform
Drag or scroll to explore — click any screen to take a closer look.
How it works
Live in three steps
From raw company knowledge to an embedded, RAG-powered assistant — without writing a model.
Upload your knowledge
Add FAQs, documents and plain text. KnotAI chunks and embeds it into Pinecone automatically.
Train your assistant
Pick a tone, set fallback behaviour and customise the system prompt — no model training needed.
Embed in one line
Copy a single script tag onto any website and your RAG-powered assistant is live.
What you get
Inside the platform
Eight interconnected systems built around one idea — make trained, on-brand AI chat something any business can ship and resell.
AI Knowledge Base
Business owners upload FAQs, documents and plain text. KnotAI applies smart chunking and semantic embedding so the assistant understands the material — no ML expertise or model training required.
Strategic Benefit
Turns scattered company knowledge into an always-on assistant in minutes, not weeks.
Pinecone Vector Search
Every knowledge base is vectorised and stored in Pinecone for fast semantic retrieval. Queries fetch the most relevant chunks so answers stay grounded in the business's own data.
Strategic Benefit
Accurate, source-grounded answers instead of generic, hallucinated chatbot replies.
One-Line Embed
A drop-in chat widget installs with a single script tag. Paste it into any website — no framework lock-in, no backend work on the client's side.
Strategic Benefit
Go from trained assistant to live on a customer's site in one copy-paste.
Multi-Tenant Isolation
Strict row-level isolation keeps every tenant's knowledge, conversations and configuration completely separate. One platform, many businesses, zero data bleed.
Strategic Benefit
Enterprise-grade data boundaries that make the platform safe to resell at scale.
Real-Time RAG Responses
Retrieval-Augmented Generation streams sub-second answers grounded in the tenant's knowledge base, with conversation memory across the last several turns for natural follow-ups.
Strategic Benefit
Fast, context-aware conversations that feel like a human who actually read the docs.
Reseller Model
Owners can package and resell chatbots to their own clients and monetise them independently — KnotAI is built as a product other businesses can build a business on top of.
Strategic Benefit
A built-in revenue model: customers become resellers, not just users.
Enable / Disable Controls
Each chatbot can be toggled on or off instantly per tenant, with customizable tone, system prompts and fallback behaviour managed from the dashboard.
Strategic Benefit
Full operational control over every deployed assistant from one place.
Conversation Analytics
Real analytics track conversations, fallback rates and response latency, so owners can see what users ask and where the knowledge base needs work.
Strategic Benefit
Data to continuously improve answer quality and prove ROI to clients.
Pricing
Start free, scale on demand
Simple tiers for solo builders, growing teams and enterprises.
$0/ forever
Kick the tyres- 1 chatbot
- 1,000 messages / month
- One-line embed widget
$79/ per month
For growing teams- 25 chatbots
- 100,000 messages / month
- Analytics + bring-your-own keys
- Reseller monetisation
Custom/ let's talk
Scale & compliance- Unlimited chatbots
- SSO / SAML
- Dedicated infrastructure
- Priority support
Tech Stack
Built with a modern AI stack
The models, vector infrastructure and cloud powering KnotAI's retrieval, generation and multi-tenant delivery.
Framework & Backend
Next.jsNode.jsExpress.js
AI & Embeddings
OpenAICohereHugging Face
Data & Vectors
PineconeSupabase
Cloud & Hosting
Google Cloud (GCP)Vercel
Try it now
Build your AI assistant in minutes.
Upload your knowledge, train an assistant and embed it on your site — free to start, no ML team required.
Open KnotAI